Carers’ support centre to offer new service with support in one place

  1. Carers' Support

It means that unpaid carers in North Lincolnshire will, in future, receive support in one place rather than going to another service when their children reach 18.

A North Lincolnshire carers’ support centre is offering a new service that will mean support is available in one place.

The Carers’ Support Centre in Brigg supports carers in the area and the All Ages Carers Strategy has been launched to ensure carers of all ages get the right advice and support to improve their health and wellbeing.

Having took over the contract from Kaleidoscope, which supports parent carers of children with additional needs, the Redcombe Lane centre is now providing the service in North Lincolnshire.

It means that unpaid carers in North Lincolnshire – all 19,000 of them – will, in future, receive support in one place rather than going to another service when their children reach 18.

This should enable parent carers to transition into adult services seamlessly, with the centre’s support. With the addition of the parent carers, the centre’s services are open to around 25,000 people in North Lincolnshire.

Helen Wilson, deputy CEO at the centre, said: “The council have had an All Age Carers Strategy for quite a while. There has always been a will that carers of adults and children have a similar experience.

“In June/July, the service went out to open tender. We were successful in securing the tender. Now the contract is for all ages. Kaleidoscope will stop providing that service and we will do it.

“We found out we were awarded the tender back in October. We are working on getting everything working for the new service to kick off in January. We have already informed the carers.

“The carers of children will now see the same range of services. They were treated quite seperately.

“It is thousands of people. If we support the carers, we are also supporting the people they care for. For the carer, it is seamless.

“Until now, you would go to one place and then another. Now it is more joined up.”